What Can a Virtual Assistant Really Do for You?
At Harmony Helpers, we don’t just tick boxes—we bring calm, clarity, and structure to the parts of your business that feel chaotic or time-consuming. Here’s how we help:
1. Administrative Support
Need someone to keep your inbox under control, your calendar in check, and your files where they belong? That’s our bread and butter.
We handle the day-to-day admin so you can focus on the big stuff—like growing your business, serving your clients, and actually enjoying your work.
From travel bookings to meeting prep, we make sure everything’s in place behind the scenes.
2. Customer Service Excellence
Your clients deserve to feel heard, supported, and valued and you deserve not to carry that weight alone.
We manage customer enquiries, support tickets, follow-ups, and feedback tracking with care and consistency.
We also keep your FAQs updated and monitor satisfaction metrics so you can stay ahead of the curve.
3. Website Management
Your website is often the first impression let’s make it a good one.
We help with content updates, blog formatting, basic edits, and performance tracking. We also liaise with tech support when needed, so your site stays polished and functional.
4. Social Media Marketing
We keep your socials active, engaging, and aligned with your brand.
That means planning and scheduling content, writing captions, creating hashtags, responding to comments, and tracking performance.
We also help with collaborations, trend research, and campaign support—so your online presence stays fresh and relevant.
5. Research & Analysis
Want to stay informed without spending hours down a rabbit hole?
We handle market research, competitor analysis, SEO keyword tracking, and trend monitoring—giving you the insights you need to make smart decisions.
6. Content Creation
From blog posts and newsletters to e-books and marketing copy, we help you show up with strong, consistent messaging across all platforms.
We use tools like Grammarly, Canva, Mailchimp, and Notion to keep your content sharp, professional, and on-brand.
7. Financial Admin
We help you stay on top of your numbers without drowning in spreadsheets.
That includes invoice processing, expense tracking, basic bookkeeping, and financial reporting. We also monitor budgets and cash flow so you can make informed decisions with confidence.
8. Sales Support
We support your sales team by handling lead generation, follow-ups, and admin tasks freeing them up to focus on closing deals.
We help set SMART goals, track follow-up efficiency, and reduce admin time through automation and organisation.
9. Multimedia Management
Need help with video edits, audio files, or visual content? We’ve got you.
We also design presentations and keep your media library organised so you always have what you need, when you need it.
10. Personal Task Management
Because sometimes it’s not just business it’s life.
We help with:
Appointment scheduling
Online research and bookings
Gift and occasion planning
Travel itineraries
Personal inbox management
If you’re ready to feel supported, organised, and a little more joyful in your day-to-day—let’s chat. Harmony Helpers is here to make admin feel less dreadful and more delightful.