Frequently Asked Questions

  • Hiring a virtual assistant is one of the smartest decisions a small business owner or sole trader can make. There's no PAYE, no National Insurance, no holiday pay, no sick pay, and no office space required. You only pay for the hours or package you need, and you get a highly skilled professional who hits the ground running from day one. For small businesses and sole traders across the UK, a VA delivers the support of a full team member at a fraction of the cost.description

  • Getting started with Harmony Helpers is straightforward. We have a free discovery call where I get to know your business and what you need. From there I'll recommend the right virtual assistant package or service, send over a simple agreement, and we get started. Most small business clients are up and running within a few days.

  • No. All monthly virtual assistant packages run on a rolling basis with 30 days notice to cancel. There are no lengthy tie-ins or exit fees. I want clients to stay because the VA support is genuinely valuable, not because they're locked in.

  • However works best for you. Most small business owners prefer email or WhatsApp for day-to-day communication. I'm available Monday to Friday 9am to 6pm and aim to respond to all messages within a few hours during business hours.

  • For some tasks yes, such as inbox management or CRM set-up. All access is handled securely and I am a fully insured, ICO registered virtual assistant based in Plymouth. I am happy to sign an NDA if required.

  • That's exactly what the one-off VA services are for. You don't need to commit to a monthly virtual assistant package to work with me. Pick the service you need, get it done properly, and come back whenever you need something else.

  • Absolutely. If your small business grows and you need more VA support, or if things quieten down and you need less, we can adjust your package with 30 days notice. Flexibility is built in.

  • I'm a virtual assistant based in Plymouth but I work entirely remotely, supporting small businesses and sole traders right across the UK. Location is never a barrier.

  • I work with small business owners and sole traders across the UK in a wide range of industries. If you're a one-person operation or a small team looking for reliable, professional virtual assistant support, there's likely a great fit here.

  • Simply head to the contact page and drop me a message or book a free discovery call. I'll get back to you within a few hours during business hours. On the call we'll chat through your business, what's taking up your time, and which virtual assistant package or one-off service would make the biggest difference. There's no hard sell, just an honest conversation about whether we're a good fit.